CustomizingBox Order Questions
I want to ask can i have a sample ? I want to test the quality?
Yes, Pls sign up with Customizingbox first and connect with your store, then create a draft order, add the product into the order, fill your own address and mark it as paid manually on your Shopify store,we will ship it out by your order address when order information automatically imported into our system.
Can I change shipping address?
Before order is shipped out, you are allowed to change shipping address any time, please contact customer service to deal with it.
As long as shipping address changes, Tracking Number changes too. Remember to updated new tracking numbers to your customers.
If I dropship on Amazon/ eBay, can your company fulfill it?
Yes. You can manually place orders with datasheets, such as CSV or Excel, from other platforms.
What's the MOQ (minimum order quantity) you require?
It depends on the products. Many products don't have any MOQ limit, and some may require a certain MOQ.
Updated on: 14/06/2022